Bridgetown - Greenbushes Visitor Centre Membership Policy

1. Full membership shall be available to direct tourism operators and retailers, including accommodation, attractions, tours, galleries, wineries and restaurants operating within the locality
2. Associate membership shall be available to indirect tourism retailers and services, including supermarkets, newsagents, service stations, service providers and tourism operators outside the locality.

Nothing shall preclude a business entitled to associate membership from taking out full membership, should such be their preference.

• A professional booking and referral service by the Visitor Centre.
• Invitations to networking and social events.

• One quality DL sized brochure display in the Bridgetown Visitor Centre.
• One A3 page inclusion in a Photo Booklet ONE category only.
• One A3 page wall poster, conforming with Visitor Centre guidelines.
• Web listing and graphics in one category on the Bridgetown-Greenbushes Visitor Centre website www.bridgetown.com.au
• Map reference in any Bridgetown Visitor Centre produced Holiday Planner or town guide (within map boundaries).
• Regular quarterly e-newsletter.
• Updates on industry forums, workshops and marketing opportunities.
• Inclusion in the Volunteer Familiarisation program.
• 20% discount at Blackwood Valley Visitor Centres for Brochure Racking (Balingup, Nannup and Boyup Brook)
• Complimentary membership to the Blackwood River Valley Marketing Association and the Bridgetown – Greenbushes Tourism Association.

• Website listing and graphics on the Bridgetown-Greenbushes Visitor Centre website, in recognition of their contribution towards the marketing of Bridgetown – Greenbushes.
• Regular quarterly e-newsletter.

• Copy of business registration certificate (if expired from previous year)
• Proof of current public liability insurance commercial cover (min $5m, preferably $10m) to cover the period spanning the financial year of membership.
• Written agreement to abide by the Bridgetown - Greenbushes Visitor Centre’s adopted ‘Code of Ethics’.
• Note: Associate Membership businesses wishing to support the Visitor Centre by way of their membership contributing to the marketing of the Shire, do not need to supply a business registration certificate or proof of public liability insurance. (Out of Shire Accommodation operators, will still be required to do so)

• Businesses must comply with all Commonwealth, State and Local Government Authority laws, policies, protocols and licenses to conduct their business operation. (Should operators require more information, please contact the Visitor Centre Manager)
• Businesses that accept bookings from the Bridgetown - Greenbushes Visitor Centre are subject to 10% commission on all bookings made.
• To maximise membership benefits, business operators are encouraged to produce a suitable quality DL sized brochure for display on the Visitor Centre racks. (For optimum presentation it is recommended that brochures be printed on minimum of 130gsm paper and no smaller than DL size)
• Accommodation operators utilising the online reservations availability function, will endeavour to keep information as up to date and accurate as possible. Realising that inaccurate information degrades the efficiency and professionalism of the system.
• Communication between visitor centre staff and accommodation businesses is vital if last minute bookings are to be secured. It is useful to note that the peak time for visitor enquiries at the Visitor Centre tends to be between 3:00 – 5:30 pm daily.
• Businesses should ensure that adequate signage is installed to ensure safe and easy access to the property from main or shire roads. Where necessary, it is recommended that appropriate additional directional signage be installed on the property itself.
• Check-In: The Manager/Caretaker should ideally meet and greet guests on arrival. If this is not possible, other arrangements should be made available at the property prior to the arrival of guests.
• 24-hour contact details should be provided on site for guests (in the event of a problem) for the duration of their stay.
• Members are encouraged to obtain accreditation with the Tourism Council of Australia and /or other recognised tourism bodies.